1. Introduction
Welcome to PRD Homes! These terms and conditions (“Terms”) apply to your use of our website and the purchase of products from PRD Homes (“we”, “us”, “our”). By accessing or using our website, you agree to be bound by these Terms.
2. Definitions
- Buyer: Any person or entity purchasing products from PRD Homes.
- Seller: PRD Homes.
- Product: Any item available for purchase on the PRD Homes website.
- Service: The online retail services provided by PRD Homes.
- Website: Refers to PRD Homes Malta, accessible from https://prdhomesmalta.com/.
- You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
3. Use of the Website
- Eligibility: You must be at least 18 years old and legally capable of entering into binding contracts to use our website.
- Account Registration: To purchase products, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password.
- User Conduct: You agree not to misuse the website, engage in fraudulent activities, or violate any applicable laws or regulations.
4. Product Information
- Accuracy of Information: While we strive to ensure that product descriptions, images, and other content are accurate, errors may occur. We do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.
- Pricing: All prices are in Euros (€) and include VAT. We reserve the right to change prices at any time without prior notice.
5. Orders and Payment
- Order Process: By placing an order, you make an offer to purchase the selected products in accordance with these Terms. We will send an order confirmation email upon receipt of your order.
- Payment Methods: We accept various payment methods, including credit/debit cards and bank transfers. All payments must be made in Euros (€).
- Pricing Errors: In the event of a pricing error, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.
6. Shipping and Delivery
- We offer various delivery options. Delivery times vary from 1 to 4 weeks, depending on the items purchased, stock availability and the delivery address. Deliveries to Malta incur a fee of €20 for purchases under €100. Deliveries to Gozo are free of charge.
- Delivery Address: It is your responsibility to provide accurate delivery information. We are not responsible for orders shipped to incorrect addresses provided by you.
7. Returns and Refunds
- Return Policy: As a consumer in the European Union, you have the legal right to return products within 14 days of receipt for a full refund, provided the products are in their original condition and packaging.
- Refund Policy: Refunds will be processed within 14 days of receiving the returned products. Refunds will be issued using the original payment method unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
- Exchange Policy: If you wish to exchange a product, please contact our customer service team to arrange the exchange at https://prdhomesmalta.com/contact/.
8. Privacy Policy
- Data Collection: We collect personal information necessary for processing your order and providing our services. This includes your name, address, email, and payment information.
- Data Usage: We use your data to process orders, provide customer service, and improve our services. We do not share your data with third parties except as required to fulfill your order.
- Third-Party Sharing: We may share your data with third-party service providers for payment processing, shipping, and analytics. These providers are bound by strict data protection agreements.
- Cookies: Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
- In-depth Explanation: For a more in-depth explanation go to https://prdhomesmalta.com/privacy-policy/.
9. Intellectual Property
- Ownership: All content on our website, including text, images, logos, and designs, is the property of PRD Homes or its licensors and is protected by copyright and trademark laws.
- Use of Content: You may not reproduce, distribute, or use any content from our website without our prior written permission.
10. Limitation of Liability
- Warranties: We provide our products and services “as is” and without any warranties of any kind, whether express or implied.
- Liabilities: To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
11. Dispute Resolution
- Governing Law: These Terms are governed by and construed in accordance with the laws of Malta and the EU.
- Dispute Mechanism: In the event of a dispute, you agree to first contact us to seek a resolution. If the dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the Maltese courts.
12. Modifications to Terms
- Changes to T&C: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website.
- Continued Use: Your continued use of the website after any changes signifies your acceptance of the modified Terms.
13. User-Generated Content
Certain areas of this website allow users to post and exchange opinions and information. PRD Homes does not filter, edit, publish, or review comments before they appear on the website. These comments reflect the views and opinions of the individuals who post them and do not represent the views or opinions of PRD Homes, its agents, or affiliates. To the extent permitted by applicable laws, PRD Homes is not liable for the comments or any liability, damages, or expenses resulting from the use, posting, or appearance of the comments on this website.
PRD Homes reserves the right to monitor all comments and to remove any comments that are deemed inappropriate, offensive, or in breach of these Terms and Conditions.
By posting comments, you warrant and represent that you may not transmit any content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable content include, but are not limited to, the following:
- Content that is unlawful or promotes unlawful activity.
- Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
- Spam, machine- or randomly-generated content, unauthorized or unsolicited advertising, chain letters, unauthorized solicitation, or any form of lottery or gambling.
- Content containing or installing viruses, worms, malware, trojan horses, or other elements designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment, or to damage or obtain unauthorized access to any data or other information of a third person.
- Content that infringes on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.
- Content impersonating any person or entity, including PRD Homes and its employees or representatives.
- Content violating the privacy of any third person.
- False information and features.
PRD Homes reserves the right, but not the obligation, to determine, in its sole discretion, whether any content is appropriate and complies with these Terms and Conditions. PRD Homes may refuse or remove any content that it deems inappropriate. Additionally, PRD Homes reserves the right to make formatting and editorial changes and to change the manner of any content. PRD Homes can also limit or revoke your use of the Service if you post such objectionable content.
As PRD Homes cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service, you may be exposed to content that you may find offensive, indecent, incorrect, or objectionable, and you agree that under no circumstances will PRD Homes be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.
You hereby grant PRD Homes a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your comments in any and all forms, formats, or media.
14. Hyperlinking to Our Content
The following organizations may link to our website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and
- System-wide accredited businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.
These organizations may link to our home page, publications, or other website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- Commonly-known consumer and/or business information sources;
- Dot.com community sites;
- Associations or other groups representing charities;
- Online directory distributors;
- Internet portals;
- Accounting, law, and consulting firms; and
- Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of PRD Homes; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in the paragraph above and are interested in linking to our website, you must inform us by sending an email to PRD Homes. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of PRD Homes’s logo or other artwork will be allowed for linking absent a trademark license agreement.
15. iFrames
Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our website.
16. Content Liability
We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims arising from your website. No link(s) should appear on any website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
17. Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our website. You approve to immediately remove all links to our website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our website, you agree to be bound to and follow these linking terms and conditions.
18. Removal of Links from Our Website
If you find any link on our website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or to respond to you directly.
19. Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- Limit or exclude our or your liability for death or personal injury;
- Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- Limit any of our or your liabilities in any way that is not permitted under applicable law; or
- Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
20. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Email: [email protected]
- Address: Citybel Level 0, PRD Homes, Triq Santa Marta, Rabat, Gozo, VCT2551